At Blissfinity, we value your privacy and are committed to protecting your personal information. This Privacy and Security Policy outlines how we collect, use, and safeguard your information when you interact with our website and services.
1. Information We Collect
Personal Information: When you make a purchase, sign up for our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, and mailing address.
Payment Information: For order processing, we may collect payment details. All payment information is encrypted and handled securely in compliance with industry standards.
Usage Data: We may collect information about your interactions with our website, including pages visited, items viewed, and other browsing data. This helps us improve our site and enhance your shopping experience.
2. How We Use Your Information
Order Processing: Your information is used to process and fulfill your orders efficiently.
Customer Service: We use your contact information to provide customer support, respond to inquiries, and keep you informed of any updates or changes to your orders.
Marketing: With your consent, we may use your email to send promotional materials, special offers, or product updates. You can opt out of marketing communications at any time.
Site Improvement: Usage data helps us understand how customers interact with our website, allowing us to improve the layout, functionality, and content for a better user experience.
3. Information Sharing and Disclosure
Third-Party Service Providers: We may share your information with trusted third-party providers for payment processing, shipping, and marketing services. These providers have access only to the information necessary to perform their specific services and are bound by confidentiality agreements.
Legal Requirements: We may disclose your information if required by law, such as in response to a legal request or to protect Blissfinity’s rights, property, and the safety of our users.
4. Security Measures
Encryption: Blissfinity employs secure encryption methods to protect your personal and payment information during transactions.
Secure Access: Our website uses HTTPS protocols and secure servers to protect data during transmission and storage.
Restricted Access: Only authorized personnel have access to your personal information. We enforce strict access control measures to ensure that your data is handled securely.
5. Cookies and Tracking Technologies
Cookies: We use cookies to enhance your experience, allowing for features like saved carts, personalized content, and faster browsing. You can manage your cookie settings in your browser preferences.
Analytics: We use analytics tools to gather non-personal data about website traffic, which helps us optimize our site for better usability.
6. Your Choices and Rights
Access and Update: You have the right to access, correct, or update your personal information at any time. Please contact us for assistance.
Opt-Out: If you no longer wish to receive marketing emails, you may unsubscribe by following the link provided in the email.
Data Deletion: Upon request, we will delete your personal data, subject to applicable legal requirements for data retention.
7. Changes to this Policy
Blissfinity reserves the right to modify this Privacy and Security Policy at any time. Updates will be posted on our website, and your continued use of our services implies acceptance of these changes.
8. Contact Us
If you have any questions or concerns regarding our Privacy and Security Policy, please contact us at:
Email: info@blissfinity.ca
Phone: 403-278-6653
Your trust is essential to us, and we are committed to protecting your personal information and ensuring a safe shopping experience. Thank you for choosing Blissfinity.